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Coronavirus (COVID-19) updates

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Tuesday, July 21, 2020

Upgrading our Clean Commitment

Alison Taylor, Chief Customer Officer for American Airlines, provides an update on how American Airlines is upgrading its Clean Commitment…

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  • Let good take flight
  • Schedule adjustments
  • Safety
  • Customer flexibility
  • Government response

Friday, April 24, 2020

Shields to protect lives

As the world continues to battle the coronavirus (COVID-19) pandemic, team members at American’s Base Maintenance facility in Tulsa, Oklahoma…

Thursday, April 23, 2020

A Record-Breaking Shipment Bound for American Soil

FORT WORTH, Texas — While economies around the world pause in the face of the coronavirus (COVID-19) pandemic, farmers haven’t stopped. S…

Monday, April 20, 2020

Caring for the UK’s National Health heroes

At American Airlines, our purpose is to care for people on life’s journey. It may seem simple, but that purpose is…

Friday, April 17, 2020

Turning perishable items into steadfast good

A cafeteria kitchen full of food. A community in need. Team members eager to find some way to help the communities they live in during…

Friday, April 10, 2020

Sewing love in uncertain times

As the world copes with the coronavirus (COVID-19) pandemic, American recently announced it will provide face masks for its team members that work in places where…

Thursday, April 9, 2020

American Airlines Donates More Than 81,000 Pounds of Food to Area Food Banks

FORT WORTH, Texas — American Airlines distributed more than 81,000 pounds of food to food banks across the country, through its partnership with Feeding America…

Thursday, April 2, 2020

Caring for our military during the COVID-19 crisis

Team members from all around the world have visited the CR Smith Museum to learn more about the history of American Airlines, and how its mission to care for…

Tuesday, March 31, 2020

Repatriation flights reconnect customers with home

Life’s journeys took a detour for thousands of travelers in March as they faced the coronavirus (COVID-19) pandemic. While looking for ways to…

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Tuesday, March 3, 2020

An Update on South Korea Flying

Due to the reduction in demand, American Airlines is suspending operations to and from Seoul, South Korea (ICN), and Dallas-Fort Worth (DFW), e…

Saturday, February 29, 2020

Flying to/from Milan, Italy

Due to the reduction in demand, American Airlines is suspending operations to and from Milan, Italy, from New York (JFK) and Miami (MIA). Fligh…

Tuesday, February 11, 2020

An Update on Mainland China and Hong Kong Flying

Due to the reduction in demand, American Airlines has extended the suspension of flying to and from the mainland China and Hong Kong from our D…

Thursday, February 6, 2020

An Update on Hong Kong Flying

Due to the reduction in demand, American Airlines has extended the suspension of flying to Hong Kong from our Los Angeles hub through March 27…

Tuesday, February 4, 2020

American Airlines Update on Hong Kong Flights

We have suspended flying to Hong Kong from both Dallas and Los Angeles through Feb. 20 due to demand. We will continue to monitor the situation…

Friday, January 31, 2020

American Airlines Update on China Flights

Based on the U.S. Department of State’s recent increase of the China Travel Advisory to a Level 4 (Do Not Travel), American is suspending its o…

Wednesday, January 29, 2020

Update on American Airlines Flights to China

Given the significant decline in demand for travel to and from China, American will suspend travel between LAX and Shanghai Pudong Airport (PVG…

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Tuesday, July 21, 2020

Upgrading our Clean Commitment

Alison Taylor, Chief Customer Officer for American Airlines, provides an update on how American Airlines is upgrading its Clean Commitment…

Wednesday, March 11, 2020

Robert Isom Provides Update on Coronavirus

American Airlines President Robert Isom provides an update on how American is addressing the ongoing coronavirus (COVID-19) situation. In this …

Wednesday, March 4, 2020

American’s Commitment to Customer and Team Member Safety

On every journey you take with American Airlines, your safety and well-being, and that of our team members, is our top priority. Coronavirus (C…

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Friday, March 27, 2020

American Airlines statement on the CARES Act

In a statement today, CEO Doug Parker and President Robert Isom thanked Congress for passing and the president for signing the Coronavirus Aid…

Saturday, March 14, 2020

Update on Government-Imposed Travel Restrictions

As a result of the amendment to the Jan. 31, 2020, presidential proclamation, the United States government imposed the following additional ent…

Wednesday, March 11, 2020

Government-Imposed Travel Restrictions

As a result of the amendment to the Jan. 31, 2020, presidential proclamation, the United States government imposed the following additional ent…

Saturday, February 29, 2020

Amendment to Presidential Proclamation

As a result of the amendment to the Jan. 31, 2020, presidential proclamation, the United States government imposed the following additional ent…

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