National Rail Enquiries – Latest timetable news

You can check individual journey delays via journey planner

  Details Incident created 20/03/2020 07:23 Last updated 11/05/2020 00:39 Route affected

All Southeastern routes

  Train operator affected Southeastern;  Description

Southeastern, along with the rest of the rail industry, is working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

Until further notice, we are running a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak. All of our stations will remain open but on some routes passengers may need to change trains to complete their journeys. Wherever possible, we will ensure that early morning and late evening services remain in timetables; so that key workers like nurses, police officers and firefighters can get to work.

This national change has been made in agreement with the government and around half the usual number of trains will run. Enough capacity will be provided to allow passengers making essential journeys to follow the official guidance on social distancing.

The reduced service timetable balances the current significantly reduced levels of demand with the need to reduce the number of people required to run the network, which will help to ensure there are enough staff to keep services running over the coming weeks and months.

We are encouraging passengers who need to purchase a ticket to travel to do so at home via our app or website. The Key is our contactless smartcard which means you can buy and download your tickets at home, enabling you to fast-track through the station and avoid the queues.

**Please follow the latest government advice, and avoid travelling by train unless it’s your only option. Capacity is limited, so help us to keep trains for those who really need them**

Timetables

Timetables are available in Online Journey Planners, and a map of the planned service frequency for each line are available here. Online Journey Planners will be updated every Thursday morning for the upcoming weekend & the following week.

Ticket acceptance

You can use London Underground between Victoria, Embankment (for Charing Cross), Cannon Street, London Bridge and Waterloo, and on Docklands Light Railway between Lewisham and Greenwich at no extra cost.

Ticket Offices

To help protect our colleagues and those passengers still making essential journeys, we have temporarily closed the ticket offices at around 90 stations where fewer than 20 transactions were currently being made each day. We have also reduced the ticket office and gateline hours at other stations to focus on morning and afternoon peak times when they are busiest. A full list of the temporarily closed ticket offices is available here.

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  Incident created 10/05/2020 20:46 Last updated 11/05/2020 00:22 Route affected Download map of route afected

Between London Paddington / Reading and Didcot Parkway, and also between London Paddington and Swansea / Wocester Shrub Hill / Oxford / Bristol Temple Meads

  Train operator affected Great Western Railway;  Description

A tree is blocking the railway at Tilehurst, resulting in disruption to Great Western Railway services between Reading and Dicot.

Network Rail are currently working to remove the tree. Once the tree has been removed, an inspection will be undertaken to check for any damage to the overhead electric wires. It is not yet known if this will have any impact on the start of service.

Check before you travel:
You can check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #Tilehurst

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
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  Incident created 07/05/2020 20:11 Last updated 10/05/2020 14:01 Route affected

Various routes

  Train operator affected Avanti West Coast; c2c; CrossCountry; Great Western Railway; London Northwestern Railway; TransPennine Express; Transport for Wales;  Description

The Early May bank holiday weekend is traditionally a time when a considerable amount of improvement and engineering work is undertaken on Britain’s rail network.

Normally the Early May bank holiday falls on the first Monday in May. However this year, the bank holiday has been moved to take place instead on Friday 8 May – to mark the 75th anniversary of VE Day.

Passengers are reminded to continue to follow Government advice and only use public transport for essential journeys over the holiday period, as Network Rail carries out the engineering work that is required to maintain a safe and operational railway.

The following major engineering works will be undertaken during this time: 

There will also be improvement projects at numerous other locations. You can find details of all the engineering work that is taking place here.

Check before you travel:
Please check your journey using the National Rail Enquiries real-time Journey Planner

Twitter:
If you would like to follow this incident on Twitter, please use #MayBHworks

  Incident created 19/03/2020 07:52 Last updated 09/05/2020 20:48 Route affected

All routes

  Train operator affected Avanti West Coast; c2c; Caledonian Sleeper; Chiltern Railways; CrossCountry; East Midlands Railway; Eurostar; Grand Central; Great Western Railway; Greater Anglia; Heathrow Express; Hull Trains; Island Line; LNER; London Northwestern Railway; London Overground; London Underground; Merseyrail; Northern; ScotRail; South Western Railway; Stansted Express; TfL Rail; TransPennine Express; Transport for Wales; West Midlands Railway;  Description

The railway industry is working to support efforts to delay the spread of coronavirus, and to keep services running for key workers and for essential travel only. The health and well being of everyone who uses the railway and staff is always the priority. We know passengers may have concerns, and rail companies are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Train companies have introduced a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

For the latest Coronavirus guidance from the NHS, please visit nhs.uk/coronavirus.

A Q&A and details on refunds can be found on our dedicated Coronavirus page.

Please click on the links below to find out more information from each Train Operating Company:

 

Waiting rooms and Ticket Offices:
Please note that most waiting rooms at stations have now been closed for public safety. We have also closed a number of Ticket Offices, or reduced their opening times.

Check before you travel
You are advised to check the Journey Planner as close to your time of travel as possible as timetables may be subject to late notice change.

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  Incident created 19/03/2020 16:19 Last updated 09/05/2020 07:20 Route affected

Various routes on the Northern network

  Train operator affected Northern;  Description

Northern, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Northern have introduced a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable and additional information can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Saturday 16 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 17 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Northern are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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  Incident created 20/03/2020 10:46 Last updated 09/05/2020 07:04 Route affected

All Greater Anglia and Stansted Express routes 

  Train operator affected Greater Anglia; Stansted Express;  Description

Greater Anglia and Stansted Express, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Greater Anglia and Stansted Express are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable and additional information can be found below for:

  • Greater Anglia
  • Stansted Express

 

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can plan your journey up to and including Friday 22 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 23 May onwards, please check back nearer to the time of travel.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Greater Anglia are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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  Incident created 20/03/2020 19:48 Last updated 09/05/2020 06:40 Route affected

All West Midlands Railway routes 

  Train operator affected West Midlands Railway;  Description

West Midlands Railway, along with the rest of the rail industry, is working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

West Midlands Railway are running a reduced service to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

In addition to the reduced timetable, trains will not run between Hereford and Worcester Shrub Hill. A replacement bus service will be in operation for key workers.

The revised timetable and more details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You are advised to check your journey up to and including Sunday 17 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Monday 18 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and West Midlands Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 19/03/2020 21:43 Last updated 09/05/2020 06:36 Route affected

Across the London Northwestern Railway network

  Train operator affected London Northwestern Railway;  Description

London Northwestern Railway, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

London Northwestern Railway will operate a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

Additionally, trains on the following routes are suspended until further notice:

  • Between Bedford and Bletchley – road transport is NOT in operation.
  • Between St Albans Abbey and Watford Junction – a replacement bus service is in place and customers may also use Arriva Bus route 321
  • Between Stone and Stoke-on-Trent / Stafford – road transport is NOT in operation. A limited CrossCountry service is available, however, Stone will not be served.

 

If you are a key worker using the above routes and have no alternative means of getting to work without the train service (e.g. no access to a car), or if the reduced timetables make travel impossible for you, simply complete this online form giving details of your journey, your place of work and your working hours. This will help London Northwestern Railway to understand whether an alternative solution can be found.

The amended timetable and more information from London Northwestern Railway can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You are advised to check your journey up to and including Sunday 17 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Monday 18 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and London Northwestern Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 20/03/2020 09:23 Last updated 09/05/2020 06:07 Route affected

All Grand Central routes 

  Train operator affected Grand Central;  Description

As a result of low passenger numbers due to the current travel restrictions, Grand Central have suspended their service until further notice.

More details, including refund information, can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

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  Incident created 19/03/2020 16:32 Last updated 09/05/2020 00:02 Route affected

Various routes across the London Overground, TfL Rail and London Underground network 

  Train operator affected London Overground; London Underground; TfL Rail;  Description

TfL, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How will this affect my journey?

Making non-essential journeys risks lives. Only travel if you are a key worker or if your journey is absolutely essential.

London Overground:

A significantly reduced service is operating on all London Overground lines with frequency halved to most destinations. Also, there is no service between Surrey Quays and New Cross. Public Transport should only be used for essential journeys.

TfL Rail:

A 30 minute service is operating between London Paddington and Heathrow Airport / Reading. A 10 minute service is operating between London Liverpool Street and Shenfield.

Heathrow Airport have confirmed that Terminal 4 is closed and TfL Rail services are running to Terminal 2 / 3 and 5 only.

DLR, London Underground and London Trams:

There is a reduced service operating on DLR, London Underground and London Trams. The Waterloo & City Line is closed.

Some stations are closed and others will be entrance or exit only. This is to ensure TfL staff keep the most used stations and services running to support critical workers. You can find a list of affected stations here.

On Friday and Saturday nights, there will be no all-night ‘Night Tube’ service or the all-night ‘Night Overground’ service that currently runs on the East London line. This is to ensure the resilience of the regular Tube and Overground services. Late services on both the Tube and Overground will continue to run for essential journeys.

Peak times to avoid travel:

The busiest times to travel are 05:45 to 07:30 and 16:00 to 17:30. If possible you may want to avoid travelling at these times, particularly on the below parts of the network, as there may be some disruption to your journey:

  • Jubilee line between London Bridge and Stratford and Stanmore and Wembley Park
  • Central line between Epping and Stratford
  • Victoria line
  • District line between Upminster and West Ham
  • London Overground services into London Liverpool Street
  • DLR to / from Canning Town, West Ham and Stratford

 

More details can be found on the TfL Website.

More information can also be found on the National Rail Coronavirus page.

Check before you travel:

If you are travelling with London Overground and TfL Rail, you can check your journey up to and including Friday 15 May using the National Rail Enquiries Journey Planner. 

You can check your journey on London Underground, DLR and Tram services using the Transport for London Journey Planner

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, TfL are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 19/03/2020 17:38 Last updated 08/05/2020 23:55 Route affected

Across Great Northern, Southern and Thameslink networks

  Train operator affected Great Northern; Southern; Thameslink;  Description

Thameslink, Southern and Great Northern have introduced a revised timetable across the network as the rail industry works together to manage and protect services for essential travel and key workers to get to and from their place of work.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

Please check service updates online before making your way to the station for your essential journey. We may have to cancel services at short notice due to staff sickness or self-isolation.

Live departure updates are provided on the Thameslink, Southern, and Great Northern websites, mobile apps and service update pages as soon as possible.

Important changes to ticket offices:

Some ticket offices will be closed or have amended opening hours until further notice. This protects colleagues and passengers making essential journeys from the risk of coronavirus being spread.

Please see the dedicated Thameslink, Southern or Great Northern web pages for further information, and to check if this will affect your station. 

Can I travel with another operator?

Thameslink, Southern and Great Northern tickets are valid on each other’s trains until further notice.

Where can I find out more information?

To find out more about how Thameslink, Southern and Great Northern are responding to Coronavirus, please visit the relevant Coronavirus Information pages.

Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner

If you are travelling on or after Saturday 16 May, please check back nearer the time.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Compensation:
You may be entitled to compensation if you experience a delay in completing your journey today. Please keep your train ticket and make a note of your journey, as both will be required to support any claim.

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

  Incident created 20/03/2020 18:41 Last updated 08/05/2020 06:46 Route affected

All routes

  Train operator affected East Midlands Railway;  Description

East Midlands Railway, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel. 

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

East Midlands Railway have introduced a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable and more details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 16 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and East Midlands Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 19/03/2020 16:26 Last updated 08/05/2020 04:44 Route affected

Various routes across the South Western Railway network

Island Line between Shanklin and Ryde Pier Head 

  Train operator affected Island Line; South Western Railway;  Description

South Western Railway, along with the rest of the rail industry, is working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

An amended timetable will be in operation on South Western Railway routes.

The Island Line will also be revised to an hourly service.

The amended timetable can be found here, and additional information can be found here.

Please be aware that the Wightlink ferries between Portsmouth Harbour and Ryde Pier Head and also between Lymington Pier and Yarmouth have been suspended until further notice. More details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
If you are travelling on the Island Line, you can check your journey up to and including Saturday 16 May using the National Rail Enquiries real-time Journey Planner. If you are travelling from Sunday 17 May onwards please check back nearer the time.

If you are travelling on with South Western Railway, you can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner. If you are travelling from Saturday 16 May onwards please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and South Western Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 19/03/2020 16:22 Last updated 08/05/2020 04:33 Route affected

TransPennine Express routes

  Train operator affected TransPennine Express;  Description

TransPennine Express, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service? 

TransPennine Express will operate a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable and further details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 16 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and TransPennine Express are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 20/03/2020 09:13 Last updated 08/05/2020 04:22 Route affected

All c2c routes

  Train operator affected c2c;  Description

c2c, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

c2c are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak. 

A summary of the reduced timetable running for essential journeys as follows:

  • Services between Shoeburyness and London Fenchurch Street via Basildon will remain at 2 trains per hour
  • Services between Shoeburyness and London Fenchurch Street via Ockendon will reduce to 1 train per hour, plus three additional early morning services at the busiest time as detailed below
  • Services between Grays and London Fenchurch Street via Rainham will reduce to 1 train per hour, plus one additional early morning service at the busiest time as detailed below

 

The revised timetable and additional details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 16 May onwards, please check back closer to the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and c2c are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 20/03/2020 19:18 Last updated 07/05/2020 02:54 Route affected

Between London Paddington and Heathrow Airport

  Train operator affected Heathrow Express;  Description

Heathrow Express, along with the rest of the rail industry, is working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Heathrow Express are running a reduced, half hourly service to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

Heathrow Express services will depart every 30 minutes:

  • London Paddington to Heathrow Terminal 5: 25 and 55 minutes past the hour
  • Heathrow Terminal 5 to London Paddington: 12 and 42 minutes past the hour
  • Heathrow Terminals 2 & 3 to London Paddington: 17 and 47 minutes past the hour

    

Additional details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 22 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 23 May onwards, please check back closer to the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Heathrow Express are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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  Incident created 20/03/2020 19:38 Last updated 06/05/2020 04:34 Route affected

All routes

  Train operator affected Transport for Wales;  Description

Transport for Wales, along with the rest of the rail industry, is working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

A significantly reduced service will run on all routes. The revised timetable and additional information can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 16 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus.

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Transport for Wales are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey

  Incident created 20/03/2020 08:23 Last updated 03/05/2020 04:35 Route affected

All LNER routes

  Train operator affected LNER;  Description

LNER, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

LNER have introduced a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The amended timetable and additional information can be found here.

More information can also be found on the National Rail Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 16 May onwards please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and LNER are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
We want to make information better – tell us how! Fill out this online Disruption Survey.

  Incident created 19/03/2020 16:13 Last updated 02/05/2020 14:15 Route affected

Between London St Pancras International and Paris Gare du Nord / Brussels Midi/Zuid 

  Train operator affected Eurostar;  Description

Eurostar, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

IMPORTANT: From Monday 4 May 2020, passengers must wear a face mask or face covering at Eurostar stations and on board Eurostar trains in line with guidelines announced by the French and Belgian governments. Please ensure you have a mask with you when you travel. Any type of mask is suitable as long as it effectively covers your nose and mouth.

If you don’t have a mask you may be refused travel on Eurostar services. Fines may be imposed in France and Belgium if you’re not wearing a mask.

Due to border restrictions introduced by the French Government, Eurostar are amending their timetable and running a significantly reduced service. The reduced timetable will allow those that are required to travel to do so, across a very small number of services to reflect lower demand.

Ashford International and Ebbsfleet International stations are also closed for Eurostar services until further notice.

Details can be found on the Eurostar website here.

More information can also be found on our Coronavirus page.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and well-being of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Eurostar are working closely with the government to take the steps needed to keep vital services moving while keeping customers safe.

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  Incident created 20/03/2020 18:51 Last updated 02/05/2020 04:32 Route affected

All routes

  Train operator affected Great Western Railway;  Description

Great Western Railway, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.  

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Great Western Railway are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

Revised timetables for routes on the Great Western Railway network can be found here. Additional information and frequently asked questions can be found here.

Customers may use CrossCountry services via any reasonable route until further notice.

If your train is cancelled and you are at a staffed station, please speak to the station staff.

If you are at an unstaffed station and the next train service is more than 60 minutes later please use the Customer Help Point or call National Rail Enquiries on 03457 484 950.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner.

If you are travelling from Saturday 16 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Great Western Railway are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

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  Incident created 20/03/2020 17:30 Last updated 02/05/2020 04:24 Route affected

All routes

  Train operator affected CrossCountry;  Description

CrossCountry, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

CrossCountry have introduced a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

CrossCountry train services will NOT be serving Audley End, Stansted Airport, Doncaster, Bath Spa, Torquay, Paignton, Guildford, stations west of Plymouth, or beyond Edinburgh to Glasgow, Dundee or Aberdeen.

The revised timetable and additional details can be found here.

More information can also be found on the National Rail Coronavirus page.

Check before you travel:
You are advised to check your journey up to and including Friday 15 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Saturday 16 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and CrossCountry are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
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  Incident created 19/03/2020 17:39 Last updated 01/05/2020 11:33 Route affected

Trains between Beverley / Hull and London Kings Cross 

  Train operator affected Hull Trains;  Description

As a result of the current travel restrictions and low passenger numbers, Hull Trains have suspended their service until further notice.

More information, including answers to frequently asked questions and refund details can be found on the Hull Trains website.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Hull Trains are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
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  Incident created 19/03/2020 12:33 Last updated 01/05/2020 11:28 Route affected

Gatwick Express service between London Victoria and Gatwick Airport / Brighton

  Train operator affected Gatwick Express;  Description

Gatwick Express services will be temporarily suspended until further notice. Southern and Thameslink are still running to and from Gatwick Airport, and will provide journey options to both London and Brighton.

For more information, please visit this page.

Further information:

Gatwick Express are making these change in response to reduced passenger demand for the airport and to enable train drivers to be used on other services. This is in line with the health guidance issued by Public Health England and therefore please do check before you travel to keep up to date with any last minute alterations.

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  Incident created 20/03/2020 08:51 Last updated 01/05/2020 11:16 Route affected

Across the ScotRail network 

  Train operator affected ScotRail;  Description

ScotRail, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

ScotRail will operate a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The amended timetable for ScotRail and further details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Saturday 16 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 17 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and ScotRail are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
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  Incident created 20/03/2020 20:00 Last updated 01/05/2020 11:15 Route affected

All routes between London Euston and Scotland

  Train operator affected Caledonian Sleeper;  Description

Caledonian Sleeper, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

All services below are cancelled until at least Saturday 30 May:

  • London Euston to Aberdeen
  • London Euston to Fort William
  • London Euston to Glasgow Central
  • Aberdeen to London Euston
  • Fort William to London Euston
  • Glasgow Central to London Euston

 

All guests who were booked to travel have been contacted and received automatic refund to the card that was used to make the reservation.

Should you still wish to travel, Caledonian Sleeper are operating to / from Inverness as normal. This service calls at Edinburgh at 01:00.

Travelling from Edinburgh to London Euston:

Please access the station via the Market Street entrance, which will remain open until 00:45. Boarding begins at 01:00.

More information, including full details of the services that have been amended can be found here.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and well-being of everyone who uses the railway and our staff is always our priority. We know passengers may have concerns, and Caledonian Sleeper are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Check before you travel:

You can check your journey up until Sunday 31 May using the National Rail Enquiries Journey Planner.

Twitter:
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  Incident created 20/03/2020 18:25 Last updated 01/05/2020 11:10 Route affected

All routes

  Train operator affected Chiltern Railways;  Description

Chiltern Railways, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Chiltern Railways have introduced a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable and additional details can be found here.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Saturday 16 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Sunday 17 May onwards, please check back nearer the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Chiltern Railways are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
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  Incident created 19/03/2020 16:17 Last updated 01/05/2020 11:07 Route affected

All routes across the Merseyrail network

  Train operator affected Merseyrail;  Description

Merseyrail, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Merseyrail are operating a reduced service to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

Trains will now operate a 30-minute service on all lines between 07:00 and 19:00 from Monday to Saturday, with a limited additional service from 19:00 to 22:00 on some lines. Trains will operate between 08:00 and 20:00 on Sundays.

Further information including the amended timetable can be found here. It is likely that further amendments will be made over the coming weeks, so please check back for the latest information before you travel.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You can check your journey up to and including Sunday 17 May using the National Rail Enquiries real-time Journey Planner

If you are travelling from Monday 18 May onwards, please check back nearer to the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Merseyrail are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
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  Incident created 20/03/2020 10:12 Last updated 01/05/2020 10:50 Route affected

All Avanti West Coast services

  Train operator affected Avanti West Coast;  Description

Avanti West Coast, along with the rest of the rail industry, are working to support efforts to delay the spread of coronavirus and to keep services running for essential travel.

**In line with government advice, you should only be travelling if you are a key worker or it is essential for you to do so. If you must travel, always practice social distancing.**

How is this affecting the train service?

Avanti West Coast are operating a reduced timetable to ensure that vital train services for key workers can keep running throughout a prolonged coronavirus outbreak.

The revised timetable and additional details can be found here.

From Monday 4 May to Sunday 17 May, all Avanti West Coast services will be diverted to run on an alternative route between Rugby and Milton Keynes Central while Network Rail carry out improvement works between these stations. This will result in journey times being extended by approximately 15 minutes.

More information, including a Q&A and refund details can be found on our Coronavirus page.

Check before you travel:
You are advised to check your journey using the National Rail Enquiries real-time Journey Planner. The Journey Planner is correct until the end of service on Friday 15 May.

If you are travelling from Saturday 16 May onwards, please check back nearer to the time.

For the latest Coronavirus guidance from the NHS, go to nhs.uk/coronavirus

The health and wellbeing of everyone who uses the railway and staff is always our priority. We know passengers may have concerns, and Avant West Coast are working closely with government to take the steps needed to keep vital services moving while keeping customers safe.

Twitter:
If you would like to follow this incident on Twitter, please use #COVID19UK

Feedback:
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